Service Agreement
This Agreement outlines the terms and conditions
under which IndianValley.com LLC also known as Indian Valley Computer Services
and will be referred to as (IVCS) in this document, will provide Internet
Services. All Users, which is defined as any individual or entity that has
an account with IVCS, must understand and comply with these terms. These
terms are intended to protect IVCS, our Users and other users of the
Internet. Violation of this Agreement may result in immediate suspension or
cancellation of Services without refund. User agrees to indemnify IVCS for
any damages, cost or expenses arising from such violation.
Acceptable Use Policy
The following are activities and uses of the
Internet that are considered inappropriate by IVCS and are grounds for
immediate termination of Service. The dial-up accounts provided by IVCS are
intended for low volume, non-commercial use. If not actively using the
Internet, please log off of the Service to enable other users easy access.
Any account will be disconnected automatically within 20 minutes of
inactivity. Electronic or mechanical means to avoid an inactivity disconnect
are strictly prohibited. Electronic or mechanical means include: pinging the
mail server; electronic or software auto dialer features to maintain an
active connection; repetitive checks for email by auto login to the mail
server. Wireless broadband accounts are meant for
unlimited use and are only controlled by your account speed, quality of your
connection and type of activity. All personal web space is allocated for personal use only. Any pages
that are commercial in nature (i.e., with the intent to sell goods and
services), fall under commercial web space pricing and will be charged
accordingly. It is prohibited to use IVCS Services for illegal purposes, or
in support of illegal activities. Activities include, but are not limited
to: Unauthorized copying of copyrighted material including, but not limited
to, digitization and distribution of photographs from magazines, books or
other copyrighted sources, music and copyrighted software. User assumes all
risks regarding the determination of whether material is in the public
domain. To post or transmit any unlawful, threatening, abusive, libelous,
defamatory or otherwise objectionable information of any kind, including
without limitation any transmissions constituting or encouraging conduct
that would constitute a criminal offense, give rise to civil liability, or
otherwise violate any local, state, national or international law, including
without limitation, the U.S. export control laws. To post or transmit any
information or software which contains a virus, worm or other harmful
component. Posting or emailing of scams such as "pyramid" or "chain letter"
schemes. Making fraudulent offers of products, items or services originating
from the user’s account. Attempting to access the accounts of others, or
attempting to penetrate beyond security measures of IVCS’s systems, or other
systems (i.e., hacking), whether or not the intrusion results in corruption
or loss of data. This includes attempts to read, modify or otherwise use
another user’s private email without permission. The following are
unauthorized activities related to newsgroups and email services: Harassing
others by ‘mail-bombing’, which is defined by sending more than 10 similar
messages to the same email address. Blanket postings to more than 5
newsgroups simultaneously without regard to the newsgroup subject (i.e.,
news-bombing). Forging any message header, in part or in whole, or any
electronic transmission. Making threatening or harassing remarks to
individuals or groups via email or news. Installation of "auto-responders"
or other similar automated or manual routines which generate excessive
amounts of net traffic, or disrupt newsgroups or email services. IVCS
reserves the right to suspend or cancel a User’s mailbox if the applicable
mailbox has reached such size that it adversely impacts system performance.
Service Agreement
IVCS shall provide Internet Services as specified
on our web sites and in IVCS product literature. User assumes responsibility
for all usage of the Service and for payment of all applicable fees, charges
or taxes associated with the Service provided. With notice, User’s are free
at any time to cancel User account’s and to terminate this Agreement.
However, User will remain responsible for payment of any charges, fees or
taxes that may have been incurred prior to the cancellation. IVCS reserves
the right to terminate this agreement without prior notice at any time. User
agrees not to use the Services for any unlawful purpose or in any manner
inconsistent with the terms and conditions stated herein. IVCS reserves the
right in its sole discretion, to remove any information, software or other
content or material accessed or provided through use of the Services
provided, that are potentially illegal, that could subject IVCS to liability
or that are in violation with this Agreement. IVCS is free, in its
reasonable good faith discretion and without notice, to provide User
information to the courts, law enforcement agencies or others involved in
prosecuting claims or investigations for conduct alleged to be illegal or to
violate or threaten the rights of any person or entity.
USER EXPRESSLY AGREES THAT USE OF THE SERVICES IS
AT THE USER’S SOLE RISK. NEITHER IVCS NOR ANY OF ITS INFORMATION PROVIDERS,
LICENSORS, EMPLOYEES OR AGENTS WARRANT THAT THE SERVICE WILL BE
UNINTERRUPTED OR ERROR FREE; NOR DOES IVCS OR ANY OF ITS INFORMATION
PROVIDERS, LICENSORS, EMPLOYEES OR AGENTS MAKE ANY WARRANTY AS TO THE
RESULTS TO BE OBTAINED FROM THE USE OF THE SERVICES. THE SERVICES ARE
DISTRIBUTED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR
OTHERWISE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF
EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS
AGREEMENT. NEITHER IVCS NOR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR
DELIVERING THE SERVICES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THE
SERVICES OR THE INABILITY TO USE THE SERVICES OR OUT OF ANY BREACH OF ANY
WARRANTY; IT BEING UNDERSTOOD, HOWEVER, THAT THIS DISCLAIMER AND LIMITATION
OF LIABILITY WILL NOT APPLY TO THE EXTENT SUCH LIABILITY IS INCAPABLE OF
EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS
AGREEMENT. USER EXPRESSLY ACKNOWLEDGES THAT THE PROVISIONS OF THIS PARAGRAPH
SHALL ALSO APPLY TO ALL THIRD PARTY CONTENT AND ANY OTHER CONTENT AVAILABLE
THROUGH THE SERVICES. USER AGREES THAT IT WILL NOT IN ANY WAY HOLD IVCS
RESPONSIBLE FOR ANY SELECTION OR RETENTION OF, OR THE ACTS OR OMISSIONS OF,
THIRD PARTIES IN CONNECTION WITH THE SERVICES.
User represents that he/she is at least 18 years of
age and has the right and ability to enter into this Agreement. User
acknowledges that Internet sites and use of the Internet might consist of,
include and/or provide access to images, sound, text and other content that
may be unsuitable for children and may be objectionable to adults. User
acknowledges that IVCS is not responsible for any such content or material
and agrees that access to same through use of the Services is at User’s sole
risk. The reliability, availability and performance of resources accessed
through the Internet are beyond IVCS’s control and are not in any way
warranted or supported by IVCS. User acknowledges that safeguards relative
to copyright, ownership, decency, obscenity, reliability and integrity of
content may be entirely lacking with respect to the Internet and content
accessible through it. IVCS does not evaluate, endorse or in any way vouch
for the accuracy, completeness, truthfulness or reliability of any service,
opinion, material of information made available through the Services. User
assumes all risk and liability of it use of the Internet. IVCS assumes no
liability for damage to account files, loss of data, or connect time charges
attributable to the User’s failure to maintain confidentiality or from
failure to protect the password from unauthorized users. IVCS makes no
guarantee and assumes no liability for the security of any data on any
server including "secure servers". The User acknowledges that there is no
guaranteed privacy on the Internet and that IVCS is not liable for any
viewing or interception of the User’s email, news, etc. by outside parties.
While IVCS does not in anyway monitor the content of any of the User’s
email, news, etc., IVCS reserves the right to monitor User activity if
applicable activity adversely impacts IVCS’s Services or customers. IVCS
reserves the right, at its sole discretion, to make changes and modification
in service, equipment and the rates and terms of this Agreement at any time
with prior notification. IVCS reserves all copyrights and other rights in
and to any content available through the Services and identified as, claimed
by IVCS as proprietary to IVCS (and its licensors). This Agreement is
nontransferable. This Agreement constitutes the entire agreement between the
parties and shall be interpreted under the laws of the State of Illinois.
Billing
User shall pay, in accordance with the provisions
of the billing option selected by User, any registration or monthly fees,
connect time charges, roaming charges, minimum charges and other charges
incurred by User at the rates in effect for the billing period in which
those charges are incurred. User shall pay all applicable taxes related to
use of the Services. User acknowledges that a monthly access charge may
apply once the product is installed for use, and will continue until the
User cancels the account. Charges for certain number of hours of usage in a
given month may also apply. For billing purposes, the billing "month" begins
at 12:00 a.m. CST on the date of service activation and ends at 11:59 p.m.
CST on the day before the date of service activation the following month.
For usage determination, seconds, and minutes will be rounded up into the
next hour. Any base monthly subscription fees are applicable each month,
regardless of the number of hours of Service used by the User. Only one User
is authorized to access the Services at any given time on one User ID
account. User is only authorized to be logged into one modem at a time on
one User ID account. If remitting by credit card, User hereby authorizes
IVCS to charge all amounts owed to IVCS to his/her credit card. If the
monthly charges vary each month, the User will be sent or emailed a monthly
statement and agrees to remit payment for services provided, included
applicable taxes, fees and other charges as specified on the statement,
unless IVCS is notified of any discrepancy. Credit card User assumes all
responsibility for notifying IVCS of changes in credit card numbers and/or
expiration dates. If User’s credit card is denied when charged, the account
will be locked or canceled at the sole discretion of IVCS and User may be
assessed an additional $5.00 processing fee. For User’s who have elected to
have applicable charges billed by his/her local telephone company, IVCS
reserves the right to terminate all Services, without notice, if IVCS is
notified by the applicable local telephone company that payment has not be
made for Services provided. If the User elects the option of having the fees
for the Services collected by the local telephone company, and it is
determined that this option is not available based on the User’s billing
location, IVCS reserves the right to request the User to provide alternative
methods of payment. If User’s account is a qualified business account, which
will be determined at IVCS’s sole discretion, all charges will be invoiced
at the end of the
month in which the services are provided. Terms of payment for all charges
are due net, 15 days. If any payments due hereunder are not made by User
within 10 days of the invoice date, an account reinstatement fee of $15.00
will be applied to User's account, and if payment are not made within 30
days of due date a late charge of 1.5% per month will be due and payable.
IVCS reserves the right to terminate all Services, without notice, for late
payment.
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